Q/A Program Description

INDUS Technology, Inc. Quality Policy

INDUS Technology, Inc. is the premier, nationally recognized provider of quality professional services for industry and government. Our Company is synonymous with outstanding people, who take pride in partnering with our customers to provide quality services that are responsive, innovative and cost effective. The Quality Policy is supported by the following objectives and commitments and is strongly supported by INDUS Senior Management:

  • Employees: We believe our people are the only asset of our company. We empower our people and support them with great benefits and career opportunities.
  • Integrity: We value ethical and honest employees who honor our obligations and do what is right and fair for INDUS and our customers.
  • Communication: We value timely two-way communication.
  • Teamwork: We create an environment that encourages participation and cooperation to achieve the best results.
  • Excellence: We believe that the excellence in the services our people provide is responsible for our outstanding reputation and success.
  • Diversity: We respect and welcome the differences in people and the unique ideas they bring to the table.
  • Flexibility: We value the ability to rapidly react, shift focus, and pursue opportunities.
  • Results: We value and encourage positive results in all areas of our Company. Each individual significantly contributes to our success.
  • Accountability: We value and recognize individuals who assume responsibility for and demonstrate commitment to providing excellent service and feel personally responsible for our Company’s achievements.

Overview

General:

The INDUS Quality Management System is structured to comply with the conditions set forth in the International Standard ISO 9001:2015. This Quality System is used and continuously improved on to ensure INDUS’ effectiveness in meeting customer requirements and the requirements of the ISO 9001:2015 standard, ensuring customer satisfaction.